What I really enjoyed about On Second Thought was the way Herbert turned the research into something that the average reader could understand.
I’ve never worked as a proper waiter, but I have worked in food service before. (McDonalds job in high school, anyone?) And so, I could only imagine what kinds of stories this book would hold. A proper waiter, in a proper restaurant, where things are expected to go smoothly? (Because let’s face it … everybody kind of expects there to be something wrong in a McDonalds.) So I picked up Waiter Rant as some fun, light reading over my summer travels, and I thoroughly enjoyed it.
I think you have to be in the right mood to read a book like this. The stories are almost all highly sentimental, and all contain some kind of an emotional tug on your heartstrings.